WHAT IS CO-MANAGED IT SUPPORT?
WHAT IS COVERED?
ConsulTech’s managed services are client-centered. We relieve your burdens, providing technology solutions that go beyond monitoring and responding to disaster, so you can focus on operations and cutting expenses. ConsulTechs customized services start with an assessment that accounts for:
Your company’s IT budget and IT needs.
The changing nature of risk impacting your business.
ConsulTech’s flat-rate service plan then supports technology enablement that brings value to your company. Our comprehensive managed services include:
Preventative risk protection
Vulnerability management
Patch management
Performance analysis
Identify all IT assets and weight them based on criticality to business operations.
Develop an annual IT budget that has a five year vision.
Track hard technology costs, including infrastructure, renewals, maintenance and support.
Identify and quantify soft technology costs, including productivity, downtime, and capital expenditures.
Deliver top-tier monitoring and management of your infrastructure, including business technology and integration component.
Conduct quarterly technology reviews with IT staff and corporate management to assure expectations are being met.
You're probably wondering what Co-Managed technology support means for you?
Co-managed IT services allows internal IT departments to extend their capabilities through a partnership approach leveraging the external MSP (Managed Service Provider) to augment the key areas of service and support, ranging from end-user help-desk to information security to vertical business applications to the network operations center.
The key element of this type of arrangement is the transparency (and control) afforded through a shared, co-managed service desk system, including ticketing, service metric, security and performance reporting.
The challenge for most IT managers is the balancing act between business needs vs. the people, process, and technology available to deliver against these requirements. In most cases, hiring additional staff or acquiring automation software is costly and inadequate. Rather than compensate for weak internal systems, ConsulTech works with clients to build a customized support program that maximizes current staffing capabilities and existing networks. We bring our experience, our best practices, and our support infrastructure to effect change – moving customer’s IT environments from reactive to proactive.
Our concept of IT support offers an all-inclusive, guaranteed price for IT support and services. Our method eliminates cost uncertainties while at the same time providing proactive, quality support services when you need it.
INTEGRATE YOUR BUSINESS , CENTRALIZE YOUR DATA AND IMPROVE YOUR PRODUCTIVITY.
The Cloud’s Advantages
We will set up emails, contacts, calendars, documents, and pictures in such a way that it can be immediately viewed, edited, and synced between all computers and mobile devices within your company or household. This provides you with complete and guaranteed data security and integrity, along with easy business/household management from any device in any part of the world. We stand behind our work by standing at your side during the conversion process. We are not done until you are completely satisfied.
NO MORE...
Expensive servers
Unreliable external/backup hard drives
Complicated network setups
Easy
Connected
Auto-Syncing
Complete data security and integrity
SOLUTIONS ARCHITECTURE
Our certified solutions experts design and build the architecture to take your infrastructure to higher echelon.
SECURITY
Securing your infrastructure by implementing processes and controls that are designed to protect systems, networks and data from unauthorized exploitation.
STORAGE SOLUTIONS
Have tons of data? Paying too much for storage? We can help reduce the cost and securely store your data while making it accessible when you need it.
DEPLOYMENT
Amplify your deployment rate with tailored Integration & delivery solutions customized to your business.
MIGRATION SERVICES
Our experienced cloud architects design and create a migration strategy to smoothly move your infrastructure to the cloud.
VULNERABILITY & PENETRATION TESTING
Vulnerability assessments and penetration tests are integral parts of a threat management process,
DISASTER RECOVERY & BACKUPS
Disaster can happen at any time. With our tailored hybrid or cloud-based backup and recovery plans, we can prevent data loss and down time that would normally impede operations.
COST OPTIMIZATION
We save businesses money by building a cost-effective and scalable infrastructure striking the right balance between reduced IT expense & increased investments in business innovation and IT improvement initiatives
CONSULTING SERVICES
Our team of I.T. experts advises businesses on the leading way of building infrastructure on the cloud. We can work with your team to make sure your cloud solution is secure and cost-effective
What is VoIP?
Internet Voice, also known as Voice over Internet Protocol (VOIP), is a technology that allows you to make telephone calls using a Internet connection instead of a regular (or analog) phone line. Business VOIP is a popular option for companies that need reliable phone service at a low cost. No matter how big is your business, VoIP is a really flexible, affordable solution. There are two major reasons to use VOIP: 1)Lower Cost & 2)Increased functionality
Interested in Switching IT Companies?
Having been in business since 2004, we've seen a lot of businesses struggle unnecessarily when switching IT providers. Though it may seem like an uncomfortable and complex task, it's actually quite simple. Many companies offer PC support, troubleshooting, etc but rarely do they have the depth of knowledge necessary when it comes to the more business services based transition process. Largely because they either haven't been in business long enough or have been more focused on gaining newly formed businesses as clients. As one of the longest standing and best IT companies in Orange County, we know how to make this transition as smooth as possible for you.
How can we help you in your transition?
The answer lies in our high level of expertise and years of experience transitioning clients from many different IT providers over to our services. Having done this for over a decade we've seen all kinds of situations, so we've had time to develop the most comprehensive and efficient solutions for them. Businesses looking for IT support Orange County and other surrounding cities have enjoyed a pleasant and pain free transition from their previous IT provider to ours.
If you would like to learn how to improve your IT Support while reducing costs, we would like to invite you to a FREE Network and Security Health Checkup.
One of our Engineers will meet with you, discuss your concerns, and evaluate your network to ensure your getting the most out of the Technology you have invested in. You’ll know exactly where you stand from a Technology perspective after this service.
We offer this Service to you so that you can get to know us better without any risk, so please call us today 800.760.7956
ORDER YOUR FREE NETWORK ASSESSMENT
ConsulTech Information Technology Residential I.T. Support :
ConsulTech Information Technology is dedicated to you, the user. We offer expert user support, education, and explanation that computer repair shops can’t deliver. We now provide all residential services in your home. We are able to remove viruses, resolve errors, reinstall or upgrade operating systems, and other fixes.
Residential Virus Removal
Certified and professional computer virus and malware removal services
Symptoms of an infected PC
You receive a message saying you need to purchase a product over the Internet to fix your computer
System will not start normally(e.g., “blue screen of death”)
System repeatedly crashes for no obvious reason
Internet browser goes to unwanted web pages
Anti-virus software appears not to be working
Many unwanted advertisements pop up on the screen
The user cannot control the mouse/pointer
Back-up Disaster Recovery
We develop customized data backup systems and business continuity plans for each client. This includes on-site backups, off-site backups, and online backups. An effective backup system is part of an overall business continuity and security strategy. It should be centralized, automated, and not dependent on a human touching it to work.
Residential Anti-Virus Monitoring
Anti-Virus monitoring includes:
Identifies suspicious websites and phishing websites
Prevents malaware from exploiting vulnerabilities on your PC
Protects against Virus (with exception of user error)
Detects emerging and unknown threats
Level Up Your Gaming Experience
Upgrade / Resolve Issues related to installation, setup, configuration and compatibility usually interfere with computer gaming performance
Resolve issues related to setup and configuration of gaming software
Fix gaming browser problems including Internet connectivity, slow speed and freezing
Setup and install graphic card
Fix pixel and color issues of the video display monitor
Fix gaming product compatibility issues with ease.
READY TO INCREASE YOUR FAMILY’S SAFETY , SECURITY & PRODUCTIVITY?
800.760.7956
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